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    Coca-Cola

    Forecasting Demand, Freeing Capital: The Coca-Cola Supply Chain Algorithm

    The Coca-Cola Company is an American multinational beverage corporation incorporated under Delaware's General Corporation Law and headquartered in Atlanta, Georgia. The Coca-Cola Company has interests in the manufacturing, retailing, and marketing of nonalcoholic beverage concentrates and syrups.

    Coca-Cola digital growth strategy consulting case study

    Industry

    FMCG

    Role

    Smart Algorithm

    Year

    2017

    The problems

    01

    Demand forecasting

    Improve demand forecasting and better understand the impact of fluctuating promotions, a move that will help reduce safety stock inventory.

    02

    Revenue and cost

    Being able to drive revenue and reduce associated costs.

    Our solution

    01

    Utilising Existing Data

    The Data Duck utilised the gold mine Coke have in terms of data in SAP.

    02

    Forecasting Demand

    We created algorithms to be able to anticipate demand.

    03

    Lean Supply Chain

    We created mobility solutions for inventory management.

    04

    A/B Testing

    We started with Karnataka and then moved to Maharashtra and then pan India.

    Business impact

    We used inventory management to decouple demand and supply, to buffer variability in demand and supply.

    Implementing new planning algorithms significantly reduced the uncertainty (the standard deviation of the demand/supply or forecast error) by 53%, making safety stock unnecessary.

    53%

    Uncertainty

    34%

    Replenishment Lead Time

    10%

    Lowered the Bounce Rate

    $3,000

    Customer Lifetime Value (CLV)

    Coca-Cola bottling facility and distribution fleet
    Coca-Cola illuminated delivery truck in front of Tower BridgeCoca-Cola cans with lead time reduction chart
    “The Data Duck was a pleasure to work with. Their team worked onsite and offsite without any communication gaps or deployment issues. Their QA team is particularly impressive.”

    Murad Moheet

    Logistics Manager, Coca Cola